We're available by mail on firstname.lastname@example.org (All emails will be answered within 24 hours)
Whatsapp us on +971562693489 from Monday to Saturday, 10 a.m.-5 p.m. GST.
Address: Fujairah Tower, 11th floor, Fujairah, Dubai
Does Lensfit accept insurance?
We’re an in-network provider for vision plans through UnitedHealthcare as well as for select employer groups through Davis Vision. You can learn more about using your insurance benefits here.
For all other carriers, Lensfit is considered an out-of-network provider. You can apply for reimbursement for your Lensfit purchase if you have an out-of-network benefit included in your vision insurance plan. (Most vision insurance plans do.) Check out instructions on applying for out-of-network reimbursement on our Insurance page.
If you have a flexible spending account (FSA) or health savings account (HSA), you can also use it to purchase prescription glasses and prescription sunglasses—as long as your FSA or HSA account is affiliated with a major credit card. Learn more!
What products can I purchase through my insurance?
Most plans cover prescription eyeglasses and/or prescription sunglasses as well as an annual exam. Non-prescription sunglasses, however, cannot be purchased as part of an insurance claim. Contact your insurance carrier to confirm the exact details of your plan.
At the moment, we don’t accept insurance as payment for contact lens orders or exams. If you have out-of-network coverage as part of your plan, we’d recommend applying for reimbursement through your insurance company post-purchase.
Can I use my benefits to pay for an eye exam?
Most likely, yes! Most plans cover one exam annually, but each plan is different so please check with your carrier.
Note: We do not accept insurance for contact lens fittings at this time.
Can I use my benefits to pay for Prescription Check?
The cost of our In-store Prescription Check or Prescription Check app may be covered by your insurance carrier, FSA dollars, or HSA dollars. Check with your carrier directly to see if you are eligible!
What will I need to provide to set up an order using my insurance benefits?
We will need to verify your insurance carrier and eligibility. We’ll need one of the following combinations of information:
|In-store or over the phone:||First name, last name, date of birth, zip code||First name, last name, date of birth, Member ID|
|Online:||First name, last name, date of birth, Member ID||First name, last name, date of birth, Member ID|
Where can I locate my member ID?
UnitedHealthcare: Your UnitedHealthcare Member ID can be found on your insurance card or in your member portal on UnitedHealthcare’s website at www.myuhcvision.com. If you can’t locate this information, stop by a store or give us a call at 888.492.7297, any day of the week from 9 a.m. to 9 p.m. ET. We’ll connect you with an expert who can help you check your eligibility.
Davis Vision: Your Member ID can be found on your insurance card or in your member portal on Davis’s website at davisvision.com. If you can’t locate this information, you can call Davis Vision directly at 800.999.5431.
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